About
Hi! I’m John Gibson and I live in central Nebraska with my wife, Erin, and my son Mario.
I work as a Product Operations leader, developing analytics applications for contact centers and social media engagement teams. I have been doing this now for almost three years and it has been one helluva a ride so far. My company was acquired and the parent company stayed true to their playbook. Prior to working in product, I spent 20 years in contact center/customer support strategy, operations, and technology, primarily in the mobile data space. Feel free to view my CV.